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Quality, since \u003Cstrong>1988\u003C\u002Fstrong>\u003C\u002Fp>","\u003Cp>As proud members of \u003Cstrong>NIC EIC\u003C\u002Fstrong>, we maintain rigorous safety and quality standards on every job. Our Contract Supervisors carry out regular checks to ensure compliance and consistency, and our engineers are trained to deliver work that meets the highest industry expectations.\u003C\u002Fp>\u003Cp>We're also available 24\u002F7 for emergency callouts — giving you peace of mind that help is always on hand when you need it most.\u003C\u002Fp>","grey","center",[132,139],{"id":133,"title":134,"path":135,"open_in_new_tab":136,"show_arrow":83,"size":137,"appearance":138},2135,"Get in touch","\u002Fcontact-us",false,"medium","primary-alt",{"id":140,"title":141,"path":142,"open_in_new_tab":136,"show_arrow":83,"size":137,"appearance":143},2136,"Our services","\u002Fservices","primary",{"id":145,"documentId":146,"name":147,"alternativeText":148,"caption":10,"width":149,"height":150,"formats":151,"hash":175,"ext":27,"mime":30,"size":176,"url":177,"previewUrl":10,"provider":39,"provider_metadata":10,"folderPath":178,"createdAt":179,"updatedAt":179,"publishedAt":179,"locale":10,"focalPoint":10},131,"ykewnnovh23ih40fxf389i23","aircraft_facility.webp","Aircraft Facility",1500,480,{"small":152,"medium":160,"thumbnail":168},{"ext":27,"url":153,"hash":154,"mime":30,"name":155,"path":10,"size":156,"width":157,"height":158,"sizeInBytes":159},"https:\u002F\u002Fstrapi.contactelectrical.com\u002Fuploads\u002Fsmall_aircraft_facility_ce34c11b35.webp","small_aircraft_facility_ce34c11b35","small_aircraft_facility.webp",8.5,500,160,8500,{"ext":27,"url":161,"hash":162,"mime":30,"name":163,"path":10,"size":164,"width":165,"height":166,"sizeInBytes":167},"https:\u002F\u002Fstrapi.contactelectrical.com\u002Fuploads\u002Fmedium_aircraft_facility_ce34c11b35.webp","medium_aircraft_facility_ce34c11b35","medium_aircraft_facility.webp",22.38,1000,320,22382,{"ext":27,"url":169,"hash":170,"mime":30,"name":171,"path":10,"size":172,"width":33,"height":173,"sizeInBytes":174},"https:\u002F\u002Fstrapi.contactelectrical.com\u002Fuploads\u002Fthumbnail_aircraft_facility_ce34c11b35.webp","thumbnail_aircraft_facility_ce34c11b35","thumbnail_aircraft_facility.webp",2.86,78,2860,"aircraft_facility_ce34c11b35",43.62,"https:\u002F\u002Fstrapi.contactelectrical.com\u002Fuploads\u002Faircraft_facility_ce34c11b35.webp","\u002F11","2025-05-04T17:51:49.834Z","page-blocks.body",{},{"data":183,"meta":349},{"id":184,"documentId":185,"createdAt":186,"updatedAt":187,"publishedAt":188,"locale":10,"SEO":189,"blocks":193},19,"b5nain9e3cq3woup5ckyme6m","2025-05-01T19:24:29.021Z","2025-05-14T20:51:54.486Z","2025-05-14T20:51:54.556Z",{"id":190,"meta_title":191,"meta_description":192},150,"FAQs | Your Questions Answered","Find answers to our most frequently asked questions, from services and coverage areas to scheduling and estimates. Need more help? Get in touch with our friendly team.",[194,239,288,309],{"id":195,"title":196,"body":197,"appearance":198,"additional_element":199,"sub_title":10,"buttons":200,"background_images":203,"image_gallery":10,"__component":238},323,"\u003Cp>FAQs\u003C\u002Fp>","\u003Cp>Our FAQs cover the most common questions we receive — from how to request a quote to our working hours and service areas. If you’re looking for quick, clear info about how we work or what to expect, you’ll find it right here.\u003C\u002Fp>","white","none",[201],{"id":202,"title":134,"path":135,"open_in_new_tab":136,"show_arrow":83,"size":137,"appearance":143},1244,[204],{"id":205,"documentId":206,"name":207,"alternativeText":208,"caption":10,"width":149,"height":209,"formats":210,"hash":232,"ext":27,"mime":30,"size":233,"url":234,"previewUrl":10,"provider":39,"provider_metadata":10,"folderPath":235,"createdAt":236,"updatedAt":236,"publishedAt":237,"locale":10,"focalPoint":10},146,"gjxzni54mejzja9ivfcxjd53","faqs_background.webp","Faqs",600,{"small":211,"medium":218,"thumbnail":225},{"ext":27,"url":212,"hash":213,"mime":30,"name":214,"path":10,"size":215,"width":157,"height":216,"sizeInBytes":217},"https:\u002F\u002Fstrapi.contactelectrical.com\u002Fuploads\u002Fsmall_faqs_background_f76192ab01.webp","small_faqs_background_f76192ab01","small_faqs_background.webp",5.67,200,5674,{"ext":27,"url":219,"hash":220,"mime":30,"name":221,"path":10,"size":222,"width":165,"height":223,"sizeInBytes":224},"https:\u002F\u002Fstrapi.contactelectrical.com\u002Fuploads\u002Fmedium_faqs_background_f76192ab01.webp","medium_faqs_background_f76192ab01","medium_faqs_background.webp",13.53,400,13534,{"ext":27,"url":226,"hash":227,"mime":30,"name":228,"path":10,"size":229,"width":33,"height":230,"sizeInBytes":231},"https:\u002F\u002Fstrapi.contactelectrical.com\u002Fuploads\u002Fthumbnail_faqs_background_f76192ab01.webp","thumbnail_faqs_background_f76192ab01","thumbnail_faqs_background.webp",2.37,98,2370,"faqs_background_f76192ab01",28.95,"https:\u002F\u002Fstrapi.contactelectrical.com\u002Fuploads\u002Ffaqs_background_f76192ab01.webp","\u002F","2025-05-14T20:51:51.252Z","2025-05-14T20:51:51.253Z","page-blocks.hero-banner",{"id":240,"title":241,"background_colour":198,"items":242,"__component":287},40,"General",[243,247,251,255,259,263,267,271,275,279,283],{"id":244,"title":245,"body":246},1101,"What types of electrical services do you offer?","\u003Cul>\u003Cli>Residential, Commercial, Industrial.\u003C\u002Fli>\u003Cli>Electrical design, installation and maintenance.\u003C\u002Fli>\u003Cli>Electrical testing and inspection\u003C\u002Fli>\u003Cli>EV charging installation\u003C\u002Fli>\u003C\u002Ful>",{"id":248,"title":249,"body":250},1102,"What areas do you serve? ","\u003Cp>Norwich, Norfolk, Suffolk, Cambridgeshire\u003C\u002Fp>",{"id":252,"title":253,"body":254},1103,"Are you licensed and insured?","\u003Cp>\u003Cstrong>Yes we are proudly NICEIC approved, CHAS Certified, Trust Mark Approved. \u003C\u002Fstrong>\u003Ca target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\u002F\u002Felectrician-norwich.co.uk\u002Fniceic\u002F\">\u003Cstrong>https:\u002F\u002Felectrician-norwich.co.uk\u002Fniceic\u002F\u003C\u002Fstrong>\u003C\u002Fa>\u003C\u002Fp>",{"id":256,"title":257,"body":258},1104,"What are your business hours?","\u003Cp>Office hours - 8:30 – 4:30\u003C\u002Fp>",{"id":260,"title":261,"body":262},1105,"How do I schedule an appointment or request a quote?","\u003Cp>Please use the contact form and we will get back to you within 2 working days.\u003C\u002Fp>",{"id":264,"title":265,"body":266},1106,"Do you offer free estimates?","\u003Cp>Yes our quotes are free as standard, please get in contact to arrange yours today.  \u003C\u002Fp>",{"id":268,"title":269,"body":270},1107,"Do you sponsor sports teams?","\u003Cp>Yes we currently proud sponsors of  Acle Football Club\u003C\u002Fp>",{"id":272,"title":273,"body":274},1108,"How long has Contact Electrical been in business?","\u003Cp>Since 1988\u003C\u002Fp>",{"id":276,"title":277,"body":278},1109,"What is your commitment to customer satisfaction?","\u003Cp>We are conscientious and honest people, we always try to give our customers support, quality and the best service available.\u003C\u002Fp>",{"id":280,"title":281,"body":282},1110,"Is my personal information secure when I contact you through your website?","\u003Cp>Yes, we value your privacy and adhere to GDPR compliance. For more information please see our \u003Ca href=\"\u002Fprivacy-and-cookies-policy\">privacy page.\u003C\u002Fa>\u003C\u002Fp>",{"id":284,"title":285,"body":286},1111,"Can I request a quote directly through the website?","\u003Cp>Please use the \u003Ca href=\"\u002Fcontact-us\">contact form\u003C\u002Fa> to detail your request and we will be in touch to arrange a quote.\u003C\u002Fp>","page-blocks.accordion",{"id":289,"title":290,"background_colour":291,"items":292,"__component":287},41,"Service Specific ","grey-pattern",[293,297,301,305],{"id":294,"title":295,"body":296},1112,"Do you fit EV chargers?","\u003Cp>We fit and install EV chargers. You can find us on the approved government list of installers here - \u003Ca target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\u002F\u002Fwww.gov.uk\u002Felectric-vehicle-chargepoint-installers#results\">https:\u002F\u002Fwww.gov.uk\u002Felectric-vehicle-chargepoint-installers#results\u003C\u002Fa>\u003C\u002Fp>",{"id":298,"title":299,"body":300},1113,"Do you offer electrical safety inspections?","\u003Cp>Yes both fixed wiring and portable appliance testing.\u003C\u002Fp>",{"id":302,"title":303,"body":304},1114,"Can you help with lighting design and installation?","\u003Cp>Yes we provide full design and installation of projects.\u003C\u002Fp>",{"id":306,"title":307,"body":308},1115,"Do you offer any warranties or guarantees on your work?","\u003Cp>We offer a 12 month warranty.\u003C\u002Fp>",{"id":310,"title":311,"background_colour":198,"items":312,"__component":287},42,"Common Issues and Troubleshooting",[313,317,321,325,329,333,337,341,345],{"id":314,"title":315,"body":316},1116,"I have no power, what should I do?","\u003Cp>Have you checked all the switches are up? Try putting back up, If they continue to go down, call your electrician.\u003C\u002Fp>",{"id":318,"title":319,"body":320},1117,"What should I do during a power outage?","\u003Cp>Go onto electricity providers website to see if  there is a local outage.\u003C\u002Fp>",{"id":322,"title":323,"body":324},1118,"My fan runs all of the time","\u003Cp>Depending on the fan, this can be normal. Please read the manual for your fan to know if it is running as it should.\u003C\u002Fp>",{"id":326,"title":327,"body":328},1119,"My smoke alarm has a red flashing light","\u003Cp>Some smoke alarms do flash all of the time, please read your manual to confirm\u003C\u002Fp>",{"id":330,"title":331,"body":332},1120,"My heating isn’t working","\u003Cp>First point of call is a plumber.\u003C\u002Fp>",{"id":334,"title":335,"body":336},1121,"How do I reset a tripped circuit breaker?","\u003Cp>Go to the mains board and make sure the MCB and RCD are both in the upwards position, if they’re not, try flicking them up. If they don’t stay up, contact your electrician\u003C\u002Fp>",{"id":338,"title":339,"body":340},1122,"Why are my lights flickering?","\u003Cp>Could be a loose connection, could be the light fitting starting to fail or the lamp being on it’s way out.\u003C\u002Fp>",{"id":342,"title":343,"body":344},1123,"Why do some of my outlets not work?","\u003Cp>Could be the fuse, grid switch not switched on, fuse spur not switched on. Check all of these first and then contact your electrician if there is still an issue.\u003C\u002Fp>",{"id":346,"title":347,"body":348},1124,"I have a burning smell coming from an electrical outlet, what should I do?","\u003Cp>This is bad. Switch off the circuit it’s on and call your electrician.\u003C\u002Fp>",{}]